Provide technical services to maintain and troubleshoot different computer and electrical systems.
Perform Preventive and Corrective Maintenance work
Maintain records of breakdowns and repairs based on established ISO standards.
Provide day-to-day onsite and remote support on Computer Servers, Communication Equipment, Networking, Hardware and Software Systems
Perform programming and engineering activities at various sites under maintenance
Operate company vehicle to perform site work at stipulated working hours
Assist in IT related projects and activities (such as implementation, upgrades, changes, maintenance and routine backup work)
Follow up and close all incidents, issues and requests timely
Ensure project and maintenance SLA (Service Level Agreement) and customer satisfaction levels are met
Perform Ad-Hoc duties as and when assigned by immediate supervisor.
Job Requirements :
Diploma in IT & Communications, Mechatronics, Control Engineering, Building Services Engineering, Electrical Engineering, Mechanical Engineering
Basic knowledge on computer systems engineering will be an added advantage
Good communication and interpersonal skills to work with all levels of internal and external users
Willing to assume standby duties after office hours and provide onsite support, if required