Sales Manager/Executive, Romance
Fairmont Hotels & Resorts
Fairmont Singapore & Swissôtel The Stamford, Singapore, Singapore
8d ago

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following :

  • To manage wedding event’s site inspections and negotiation, contract writing, booking detail administration and pre-event meetings
  • Ensure prompt response to all forms of inquiries to capture the wedding business
  • Follow up and confirm with the wedding couples on all the information pertaining to the events and to organize information for accurate turnover once event is confirmed
  • Ensure Saturday Duty Office coverage for the Wedding team and to always be available to assist wedding couples while on site at appropriate times
  • Provide booking feedback to all the departments to include advance information on wedding functions to ensure client requirements are met and that refinements to service and procedures are made as necessary to meet the client’s needs
  • To compile all pertinent information leading to clear and concise agendas.
  • To address client requests to maximize client satisfaction while observing the hotel’s policies where appropriate
  • Organize a minimum two wedding showcases in a year
  • Maintain adequate communication with other departments in the hotel so that the needs of customers can be anticipated and met in an organized manner
  • Initiate billing procedures, ensuring clients’ credibility & that deposits and credit applications received with adequate information within an acceptable time frame
  • Work closely with internal Department to ensure all contractual terms agreed upon are carried out and to maximize function space
  • Comply with hotel and department policies and procedures at all time
  • Assist with any other Sales & Marketing projects as requested
  • List of Core Qualifications :

  • GCE O level certificate
  • Minimum of 2 years of relevant experience in the hotel industry
  • Strong computer knowledge of Microsoft Office and Opera system
  • Good interpersonal skills with ability to communicate with all levels of employees
  • Proven ability to plan & execute events effectively with a strong attention to detail
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Multicultural awareness and able to work with people from diverse cultures
  • Flexible and able to embrace and respond to change effectively
  • Ability to work independently and has good initiative under dynamic environment
  • Self-motivated and energetic
  • Apply
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