In Garena, we connect the dots for gamers by providing the best localized gaming experience and establishing a robust gaming ecosystem for our mobile and PC games.
As a Game Operations Associate (Community), you will play an important role in managing the daily operations of the game.
Apart from building a strong and closely-bonded gaming community for our game, you will collect and address concerns and feedback from our users to provide an excellent gaming experience.
Your work will have an impact in strong brand loyalty for our games, increased revenue for our products, and a more vibrant local eSports scene.
Plan and execute day-to-day game operation tasks for the Middle East and North Africa (MENA) region
Localize and translate game content into Arabic
Develop an online gaming community to enable continuous online engagement and monitor gamers’ concerns and sentiments about the game
Reach out to gaming communities to market and execute new initiatives and events
Establish partnerships to deepen and broaden Garena’s engagement with the market
Review and analyze key game metrics and contribute to operation strategy-setting
Proficient in Arabic and English
Strong communication and networking skills
Strong logical thinking and problem solving skills
Able to handle multiple tasks in an organized manner and deliver under pressure
Passion towards games and the gaming industry is a plus