Operations Manager
2d ago


  • Make sure that all facets of office operations work seamlessly. This includes implementing best in class processes for all aspects of operations so that the office runs smoothly
  • Manage the procurement process for the office. Update and maintain the database of approved suppliers working with Business Support Executives
  • Negotiate and build relationships with key vendors to secure best price, quality and service levels (e.g. hotels, airlines, car services etc)
  • Conduct inspections every 6 months of office premises to ensure office space is in good condition and if repairs / refurbishment required
  • An important part of this role is to ensure that support is provided to Managing Directors & Partners, Partners and Principals.

    This includes the following :

  • Regular review of capacity needs based on headcount projections for Managing Director & Partners, Partners, Principals
  • Ensure proper allocation of Executive Assistants to Managing Director & Partners, Partners and Principals
  • Act as a coach / mentor as necessary to Executive Assistants to assist them grow in the role.
  • Skills and Experience :

  • At least 10 years experience in a similar role, with 5 6 years at a managerial level
  • Highly self-motivated, with a firm but personable approach
  • Ability to work with a wide range of stakeholders, multi-task and keep up with a fast paced environment
  • Strong written and oral communication skills with ability to present to senior leaders
  • Previous experience managing Business Support staff
  • Experience managing large events and facilities is an advantage
  • Comfortable working with all forms of technology (Slack, Zoom, Trello, MS Office).
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