Primary Accountabilities :
Lead the Kahua roll out in APAC by monitoring and helping the local trainers to deliver training to PjM team members
Ensure Clients and Vendors have access and have been given training on the use of their limited user accounts
Update and customise Kahua training materials and quick reference guides for APAC as needed
Monitor and track user activities
Plan and conduct regular refresher training
Support CBRE proposals with concise and attractive technology solutions
Process new user account creation and access assignment requests
Process requests for transferring or disabling user accounts when user leave CBRE
Track all costs including yearly licensing across APAC and report accordingly
Provide first-line support to LMA APAC users by addressing usage questions and perform troubleshooting when necessary.
Support Kahua usage by third-party users.
Work with Local Champions and users in a collaborative environment to identify improvements, applications and dashboard features then define and present to platform development team
Assist in the development of Project templates in all service type and industry verticals
Configure Kahua Applications based on agreed enhancements including customer insights to drive product improvement
Beta testing of enhancements and new features prior to launch to live production including notifications and training
Plan roll out strategy and training for new features and applications
Work with the D&T team to integrate and interface with all relevant CBRE and third-party platforms
Drive the adoption and usage of Kahua across APAC, share knowledge and experiences, connect people to help each other
Provide Train the trainer to local trainers and champions to equip them to become Kahua superuser and local trainers so they can facilitate training to new staff
Track training conducted in each hub and follow up on adoption
Lead monthly Kahua champion meetings with the Regional Champion
Regular review of Division’s Kahua performance and identify areas of improvement and aid where necessary
Design and develop scorecard to promote PI usage in all Division. Division scorecard are to be distributed monthly.
Design and develop monthly hub reports to provide Division Leads with high level reports on the projects being managed by their team.
Division Monthly Hub Reports are to be distributed monthly
Develop tracking tools, new reports as needed to improve management oversight on project execution
Prepare Kahua annual regional report
Minimum Requirements and Qualifications :
BS / BA level degree in engineering, quantity surveying or business level equivalent.
PMP certification or equivalent Program Management certification will be an added advantage.
Preference for candidates with knowledge and experience on Software as a Service, platform development and integration as well as Process management.
8+ years in the project management consulting industry. Preferably experience with both commercial and development projects.
3+ years of experience in progressive Program Management roles or high-performance level equivalent track.
Able to work in a team with aligned goals in a collaborative and cooperative environment.
Demonstrated leadership capability the ability to affect organizational change in challenging environments. Must be adept at achieving results through multiple organizational functions without direct authority and through influence and negotiation.
Demonstrated capability to think strategically and execute tactically. The successful candidate must be an integrative thinker with a strong foundation in data driven problem solving.
Program management practitioner experienced in leading through expert planning, baseline control, metrics and analytics.
Demonstrated ability to create management operating systems.