NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region.
We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers.
We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.
Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.
Manage systems changes through established change request process & provide status reports to the relevant parties.
Respond promptly to incident, investigate & provide temporary & / or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
Monitor the agreed service level (.e.g. service request, system availability),document & maintain the configuration of the systems;
provide regular reporting to relevant parties.
Plan & implement service continuity measures, i.e., backup / restore procedures & disaster recovery plan, to ensure continuous operation of the business.
Provide systems related technical advice to customers or project team.
Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes / procedures, ITIL best practices and methodologies where applicable.
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Manage budget, resources and schedule for system implementation / operation activities
Established facility management standards / best practices to ensure operation consistency across project / facility management teams
The ideal candidate should have / possess :
Diploma / Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
Minimum 3 years of relevant experience
Domain experience required : Spark, IBM AIX, Oracle, IBM AIX, Oracle-Sun Java App server, SUN - Solaris, SUN - Solaris