Senior Consultant, Systems
NCS PTE. LTD.
SG, SG
6d ago
source : GrabJobs

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region.

We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers.

We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.

Responsibilities

  • Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.
  • Manage systems changes through established change request process & provide status reports to the relevant parties.
  • Respond promptly to incident, investigate & provide temporary & / or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
  • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
  • Monitor the agreed service level (.e.g. service request, system availability),document & maintain the configuration of the systems;
  • provide regular reporting to relevant parties.

  • Plan & implement service continuity measures, i.e., backup / restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Provide systems related technical advice to customers or project team.
  • Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes / procedures, ITIL best practices and methodologies where applicable.
  • check with t)he rest of eng.

  • Manage budget, resources and schedule for system implementation / operation activities
  • Established facility management standards / best practices to ensure operation consistency across project / facility management teams
  • The ideal candidate should have / possess :

  • Diploma / Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
  • Minimum 3 years of relevant experience
  • Domain experience required : Spark, IBM AIX, Oracle, IBM AIX, Oracle-Sun Java App server, SUN - Solaris, SUN - Solaris
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