Sales Coordinator
ST Engineering Land Systems Ltd.
Singapore, SG
4d ago
source : ST Engineering

The Sales Coordinator uses his or her sales experience and leadership skills to motivate sales staff, handle administrative duties, and promote customer satisfaction.

The Sales Coordinator will support sales representatives and coordinate sales-related activities but is not responsible for selling products.

The incumbent will require to successfully master the following competencies :

  • Drive for Results
  • Honesty, Integrity & Trust
  • Clear Vision & Direction
  • Collaboration, Problem Solving & Resolving Conflict
  • Ability to Change & Adapt
  • Job Description

  • Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material
  • Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events
  • Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers
  • Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time
  • Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
  • Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department
  • Making the company's products and services as attractive to potential customers as possible
  • Ensuring adherence to laws, regulations, and policies
  • Working knowledge of how to conduct market research to support creation of business plans
  • Job Requirements

  • Bachelor’s Degree in Business Administration or related field required
  • Minimum 2 or more years' experience in sales
  • Experience as a Sales Coordinator or in administration may be advantageous
  • Good team development and leadership skills
  • Strong proficiency in Microsoft Office
  • Good administrative, organizational, and problem-solving skills
  • Excellent oral and written communication, sales, and customer service skills
  • The ability to multitask, work in a fast-paced environment, and meet deadlines
  • Current knowledge (Logistics Automation) of industry trends and regulations
  • Apply
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