News Operations Assistant (INTL)
PRO Unlimited @ Facebook
Singapore
5d ago

Overall

Provide day-to-day support to the Strategic Partnership Managers in APAC News - with a focus on unmanaged partners, working on emerging countries in the region.

Support and input into our CRM (Salesforce) as we build out and develop our managed partner set

Help to build, list and identify risks with our unmanaged partner set - including cross referencing with policy for potential high risk country markets

Support team programs and training across the region including webinars to scale for news partners - events logistics and updating lists for usage, sending collateral to partners after events

Organize and build supportive case study material - get relevant collateral and sign off from partners, identify partners for newsletter (APAC Media + News)

Keeping our operational excellence focus in order - quips, drop box folders and other areas where we are developing process

Specialize in relevant media products, and drive partner product education and onboarding where needed (mostly at scale)

This includes logging partner requests into internal systems, following up on requests and resolutions, and communicating back to the partners where appropriate

Collaborate closely with the rest of the News partnerships and Partner Solutions teams, as well as with cross-functional teams such as Product, Media Operations and Partner Engineering teams

Skills

1+ years of relevant project management and partner management experience, preferably in the internet or media industries

· Creative, resourceful, detail-oriented, highly organized

· Deep passion for Facebook and Instagram

· Fluency in English

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