Service Sales Engineer
GEA Group
, Alfa Centre, Singapore , Singapore
14d ago

SERVICE SALES ENGINEER

This role reports to Head of Service Sales in Singapore

Job Responsibilities

  • Drive profitable revenue growth through recognition and realization of opportunity with assigned accounts
  • Manage major account relationships as the primary point-of-contact for day-to-day issues; including to manage and interpret client’s requirements and expectations, and convey them accurately to relevant technical teams.
  • Ensure pro-active and sufficient communication with assigned accounts to exceed customer expectations
  • Develop annual account action plans
  • Conduct regular business reviews, and reports the status of ongoing activities, including any escalated activities to manager
  • Work with internal Service Product Development teams, and drives new product / solution / technology presentations for assigned accounts
  • Manage relationships with suppliers and execution teams both internal and external to ensure consistent high-quality service delivery
  • Provide sales forecasts and other reports to manager as required
  • Review and approve tender proposals and occasionally prepare cost calculations.
  • Formulate tender and contract terms under guidance.
  • Administer & maintain client sales database(s).
  • Support trade shows, conferences and other marketing events.
  • Meet sales / KPI targets.
  • Identify and lead lean enterprise concepts and initiatives, using lean six sigma principles (black belt preferred)
  • Job Requirements

  • Degree in Engineering, or related process technology field
  • Minimum 10 years’ experience in similar industry with record of successful projects and / or sales or other relevant experiences
  • Experience in Servicing , engineering, site installation or commissioning is a must
  • Experiences and / or extensive process knowledge in dairy application sectors
  • Good oral, written and presentation skills in the English language are essential.
  • Good computer skills with a sound knowledge of the following software packages, Microsoft Office Products (Excel, Access, Word, PowerPoint).
  • Your Profile / Qualifications

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