Amazon in the Community & Disaster Relief Lead, APAC Region
Amazon
Singapore , SG
3d ago

DESCRIPTION

Amazon in the Community (AITC) is looking for a passionate, result-oriented, and innovative leader to lead our community initiatives across the APAC region.

We are committed to building long-term and innovative programs that will have a lasting, positive impact.. While this role will cut across all AITC programs, it will have a heavy emphasis supporting one of our flagship programs, Disaster Relief by Amazon.

Around the globe, natural disasters affect the communities where our customers, our employees and their families live and work.

When disasters strike, our team jumps to action by leveraging our products, supply chain, and logistics and by providing channels for our customers and employees to participate in the relief efforts.

We monitor natural disasters year-round and have mechanisms to respond quickly and launch activations, including customer-facing cash and product donations (wish lists), as well as a program for corporate donations and logistics.

You will be the ideal candidate for this hybrid role if you have worked in a leadership capacity in community engagement, have experience cultivating corporate social responsibility programs, and are familiar with disaster relief organizations and disaster relief planning in the APAC region.

In this role you will be required to adapt the current solutions provided by our Disaster Relief team and develop them further to meet the specific needs of the communities in the APAC region.

You will be the voice of the APAC region, being an advocate and thought leader for the needs of the community, beyond disaster relief, and will act as a liaison between and across non-profit groups, government organizations, and internal groups.

You will set a strategy for community engagement inside our team and across the entire APAC region.

Core Responsibilities :

  • Manage the strategy, operations and initiatives tied to our AITCs core pillars.
  • Lead the Disaster Relief by Amazon program across the APAC region.
  • Act as a liaison to external program partners, including having a detailed understanding on how they operate.
  • Coordinate initiatives across multiple internal teams, including Amazon APAC Business Leadership, Public Policy, Public Relations, etc.
  • Identify and analyze opportunities to enhance each AITC program, starting with Disaster Relief. Creating product requirements, a detailed roadmap, and execution plan with internal and external teams.
  • Build and track success metrics, leveraging both qualitative and quantitative data and leaning into anecdotal feedback.
  • Proactively tell our Amazon in the Community and Disaster Relief story by gathering and conveying meaningful stories from both the community and our partners.
  • Able to adjust and navigate multiple programs simultaneously, knowing when to roll up your sleeves and dive deep to get the job done and when to delegate.
  • BASIC QUALIFICATIONS

  • Minimum of 10 years of relevant work experience in program development and management.
  • 8+ years working in Disaster Relief, Operations, CSR and / or non-profit.
  • PREFERRED QUALIFICATIONS

  • BA, MA and / or MBA
  • 5 + years of supply chain, logistics, e-commerce or product management experience
  • Global program management experience
  • Passion for the cause of community engagement
  • Ability to clearly and concisely articulate and put in writing ideas, concepts, goals, and proposals to engage team, peers, and leaders.
  • Experience managing cross-functional programs, including external and internal stakeholders
  • Demonstrated ability to own projects, think big and influence across all levels of an organization
  • Data-driven decision making or quantitative analysis skills
  • Excellent communication skills
  • Effective time management, prioritization, and organizational skills.
  • Experience managing budget and contracts.
  • Experience working with policymakers
  • Experience working with media
  • Speaks one or more official languages of the APAC region
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