Field Service Manager
LGC Limited
SG-SINGAPORE
6d ago

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare.

The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics.

Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer II’s is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions.

A Field Service Engineer II is expected to be a role model and poise to mentor and develop junior service engineers on the day-

to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Experience required

  • Bachelor’s Degree or Diploma in mechanical / electrical engineering, analytical or life science background.
  • Significant post qualification experience in supporting analytical or life science instrumentation as a service engineer.
  • Trained on supporting or servicing PCR and / or Liquid handling automation from leading suppliers of Tecan, Beckman Coulter, Thermo Fisher Scientific;
  • Hamilton or Eppendorf will be an added advantage although not a must have experience. Instrument service training will be provided.

  • Valid class 3 driver’s license and good track record to apply international driver’s license
  • 50% travel expected in APAC and occasionally to USA and EMEA for training
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