You will be part of the dynamic team in delivering quality customer service at LTA’s Customer Service Centre, including managing public queries via phone and written channels.
You are required to provide good support in managing daily operations and implementation of service initiatives.
Diploma in any disciplines
At least 2 year of working experience, preferably in customer service / Call Centre environment
Proficient in Microsoft Office, especially Words, Excel and PowerPoint
Good interpersonal skills, verbal and written communication skills
Able to work in a team as well as independently and thrive in a fast-paced work environment