Job Descriptions / Responsibilities
To report to the Team Lead / Service Managers and Department Managers in meeting SLA and KPIs in accordance to maintenance contractual agreement.
Assist Team / System Lead in managing Project P&L and overall administration for project delivery
Responsible for contract fulfilment.
Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders
System maintenance in IT and network communication equipment which includes desktop, servers, firewall and networking issues.
To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving diagnosis & replacement of equipment / module / component at sites and / or workshop.
Liaison with Procurement and equipment vendors
24 / 7 standby for fault activation
Arrange and conduct monthly meeting with customers.
Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management as well as O&A services.
Liaise and manage sub-contracting jobs
Minimum of Diploma in Computer Engineering / Computer Science, IT, Networking and / or equivalent (candidates with lesser academic qualifications maybe considered for other positions)
Minimum of 2-3 years experiences in IT and networking related industry and / or similar engineering-related capacity (candidates with lesser experience / fresh graduates maybe considered for other positions)
Knowledge in managing and maintaining IT and networking equipment.
System knowledge and technical Skill with experience on the following :
System : Microsoft Windows 7 / 8 / 10, Windows Server 2003-2019, Exchange 2007 / 2010, MSSQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
Virtualization software : VMware
Networking equipment : Firewall, Routers, Switches
NAS Storage : SAN Storage
Good diagnostic and fault solving skills
Positive work ethics and team player. Takes ownership of responsibilities
Thrive in multi-disciplinary and cross-functional environments
Able to work effectively in an outdoor environment
Inquisitive and a self-starter in Data Analytics (e.g. failure trending / patterns)
Experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic Networking skills, Computer / Servers, embedded systems, UPS).
Other Engineering-related experience maybe considered.
Effective written, verbal and interpersonal skills
Proficient in MS Office (words, power-point & excel)
Require to travel to sites for work
Preferably with Class 3 Driving License (Manual)
We regret that only shortlisted candidates will be notified.