Senior Consultant
Red Hat, Inc.
Singapore, SG
6d ago

Job summary

Guide the adoption of Red Hat’s solutions for our key enterprise accounts, government agencies, and service provider partners.

The Red Hat Consulting team is looking for a Senior Consultant to join us in Singapore. In this role, you will work to win the trust and confidence of customer engineering, development, and operations teams through a series of both in-person and remote interactions.

You’ll align their requirements and use cases with the functional capabilities of our solutions. You’ll need to have a thorough working knowledge of and practical experience with business process management (BPM) and business rules application architectures, as well as a solid appreciation of how they relate to API management, Platform-as-a-Service (PaaS), and enterprise integration.

As a Senior consultant, you will also need to have a good understanding of DevOps models and supporting technologies like containers, microservices, and continuous integration (CI) and continuous delivery (CD) pipelines.

You’ll play a critical role in bringing together cross-functional teams from Red Hat's product business, product engineering, support, professional services, and sales teams to meet the needs of our most demanding customers.

Primary job responsibilities

  • Deliver successful discovery, analysis, and design workshops for small to medium teams of both technical and non-technical backgrounds that impact customer use cases and architecture design decisions
  • Work directly with project stakeholders throughout the entire life cycle of multiple projects to define, design, implement, and review business process-based solutions
  • Design and review complex solutions with BPM or business rule management software and remove technical impediments
  • Communicate with customer Enterprise Architecture teams as needed during the design and implementation of scalable BPM and business rules management automation solutions
  • Collect and review technical challenges with a team of architects and turn that knowledge into common best practices and common solutions
  • Develop and conduct best practices workshops within your project portfolio or across regional teams
  • Scope delivery projects and guide customers through successful pilot and production deployments
  • Design, create, and deliver content that enables the broader Red Hat organization to sell, service, and support our middleware solutions at scale
  • Work closely with Product Business, Product Engineering, Consulting, Support, and Sales teams to ensure excellent customer experience with Red Hat's offerings
  • Contribute to the development of repeatable methodologies and tools designed to scale Red Hat's services capabilities, promote repeatable customer engagements, and lower delivery risk
  • Demonstrate expertise in the middleware community by producing outstanding white papers and webinars and by speaking at high-profile industry conferences
  • Required skills

  • Background in architecting and designing complex customer solutions in a rapidly evolving technology domain
  • 8+ years of experience working in a consulting or architect delivery role
  • Solid background in consultative customer engagement with either a major consulting services organization or within the services division of a major software company
  • Proven record of working in a strategic advisory capacity to senior developers, IT, and business executives
  • Experience with BPM standards, including modeling and visualization using different industry standard tools
  • Broad and deep technical experience with middleware technologies like Red Hat Process Automation Manager, Red Hat Decision Manager, and database management system (DBMS) solutions with various industry-standard database offerings
  • Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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