Assistant Manager (Community)
6d ago

For this role, you will :

  • Manage daily operation of the centre and ensure centre is operational / functional
  • Lead and train a team of Community Executives to provide exceptional customer service that gives a WOW’ factor to our members
  • Manage the centre P&L
  • Handle walk-in enquiries and guests
  • Manage members’ check-ins and check-outs
  • Manages events at the centre including creating awareness of the event to our members
  • Handles member-related queries and issues, and ensure satisfaction level of our members are high
  • Maintains a cohesive and vibrant community
  • Lead VIP visits or tours around the centre
  • Maintain good relationship with vendors and building management
  • Prepare monthly centre related reports
  • Assist and provide general day to day administrative support
  • Requirements :

  • Pleasant personality with strong operations and management skills
  • Excellent verbal communication skills
  • Result and client oriented with multi-tasking capabilities
  • Client-focused with the desire to work within a service industry
  • Degree qualified is highly desirable
  • Experience in co-working, serviced office or related industry an advantage
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