Network Support Engineer (Japanese-speaking)
FCS Careers Pte Ltd
Singapore, 01, sg
1d ago

Job Information

  • Number of Positions 1 Salary 3500 Industry IT / Telecommunications Skills Telecommunications - Telecommunications Technical Support Work Location D07 City & Southwest - Beach Road / Bugis / Rocher;
  • D08 City & Southwest - Farrer Park / Serangoon Road City Singapore Province Central Singapore Postal Code 209000

    About the Company

    With a base in more than 100 cities, our Client is a global provider of managed internet and hybrid network solutions. Founded in Europe, our Client today operates in all key regions and has offices all over the world.

    Responsibilities

    We’re looking for a Network Support Engineer (Japanese-speaking) with experience in a network operations role and able to work in a fast-paced environment.

  • Register incoming incidents into the company’s ticketing system;
  • Resolve technical issues involving clients’ network connections;
  • Troubleshooting incidents and proactively coordinating the repair process with third-party providers or suppliers as necessary;
  • Manage channel partner relations by communicating proactively throughout the solution process;
  • Perform technical acceptance testing on newly provisioned services to ensure quality of service delivery;
  • Work closely with project teams to support business directions.
  • Requirements

  • Diploma or Degree in Telecommunications, Networking, or a similar discipline;
  • CCNA certification would be an advantage;
  • At least 2 years of work experience in a network operations engineer capacity;
  • Excellent knowledge of access networking technologies, routers and firewalls, VPN solutions, subnetting, etc.
  • Strong analytical and communication skills;
  • Ability to stay focused and task-oriented in times of high pressure;
  • Excellent team player with a commitment to the completion of tasks;
  • Able to speak fluent Japanese as this role requires communication with Japanese-speaking customers.
  • Employment Details

  • Permanent role;
  • Attractive benefits.
  • Get in touch with us

    If you’d like to explore this opportunity, please reach out to Cleon Tan (R1547199) for a confidential discussion.

    FCS CAREERS PTE LTD (EA 94C4359)

    Cleon Tan (R1547199)

    cleon fcs-careers.com

    FCS CAREERS PTE LTD (EA 94C4359)

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