Network Support Engineer (Japanese-speaking)
FCS Careers Pte Ltd
Singapore, 01, sg
1d ago

Job Information

  • Number of Positions 1 Salary 3500 Industry IT / Telecommunications Skills Telecommunications - Telecommunications Technical Support Work Location D07 City & Southwest - Beach Road / Bugis / Rocher;
  • D08 City & Southwest - Farrer Park / Serangoon Road City Singapore Province Central Singapore Postal Code 209000

    About the Company

    With a base in more than 100 cities, our Client is a global provider of managed internet and hybrid network solutions. Founded in Europe, our Client today operates in all key regions and has offices all over the world.


    We’re looking for a Network Support Engineer (Japanese-speaking) with experience in a network operations role and able to work in a fast-paced environment.

  • Register incoming incidents into the company’s ticketing system;
  • Resolve technical issues involving clients’ network connections;
  • Troubleshooting incidents and proactively coordinating the repair process with third-party providers or suppliers as necessary;
  • Manage channel partner relations by communicating proactively throughout the solution process;
  • Perform technical acceptance testing on newly provisioned services to ensure quality of service delivery;
  • Work closely with project teams to support business directions.
  • Requirements

  • Diploma or Degree in Telecommunications, Networking, or a similar discipline;
  • CCNA certification would be an advantage;
  • At least 2 years of work experience in a network operations engineer capacity;
  • Excellent knowledge of access networking technologies, routers and firewalls, VPN solutions, subnetting, etc.
  • Strong analytical and communication skills;
  • Ability to stay focused and task-oriented in times of high pressure;
  • Excellent team player with a commitment to the completion of tasks;
  • Able to speak fluent Japanese as this role requires communication with Japanese-speaking customers.
  • Employment Details

  • Permanent role;
  • Attractive benefits.
  • Get in touch with us

    If you’d like to explore this opportunity, please reach out to Cleon Tan (R1547199) for a confidential discussion.


    Cleon Tan (R1547199)



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