Senior Manager, Sales Academy SEA (Learning & Training)
Singapore, SG
11h ago

Purpose & Overall Relevance for the Organization :

Lead the Retail & Franchise functional capabilities within SEA. Design and drive SEA learning roadmap and lead the development and execution of annual learning plans that support Retail & Franchise functional capabilities.

Collaborate with Hub and Country teams to identify gaps and opportunities, conduct due diligence, design functional / technical / behavioral programs aimed at elevating the people capabilities and continuously assess and innovate the learning solutions.

Key Responsibilities :

  • Developing annual learning plans for Retail & Franchise, Wholesale.
  • Driving and managing learning programs like aGRU (SHINE), EMM(every moment matters), Global Alpha program, etc.
  • Customizing and prioritizing content locally to address market needs.
  • Driving SEA / APAC Retail & Franchise projects such as Model Store, MSP, BLR Training, TTT, Etc.
  • Driving the analytics and ensure that data is compiled from trackers / GROW, MSTR, MSP for 6 countries for SEA monthly training scorecard and Global training tracker for both ORT & FRS for training impact analysis and action planning.
  • Establishing ROI analysis tools to enable fact-based decision making.
  • Compiling each quarter’s product focus and key campaigns according to marketing calendar and SEA’s buy into Quarter Highlights poster for Sport Performance and Originals respectively for all countries.
  • Monitoring of all marketing / campaign drops calendar to ensure timeline of training adhered : Materials ready 4 weeks to launch-
  • date, training done 2 weeks to launch date across SEAPAC

  • Launching AREA and track use for ORT and FRS. Bi-weekly / Monthly tracking of all SEAPAC and Global digital platforms to ensure consistent and constant utilization through user analytics esp for Global platforms with paid licenses.
  • Tracking launch and progress status for all countries for 3 leadership programmes for Sup-SM as part of SICs up-skilling
  • Leading, coaching and developing in country sales trainer to ensure high quality performance. Facilitate best practice sharing across the markets.
  • Key Relationships :

  • In-Country training teams
  • SEA HUB Team (Finance, SCM, Product Planning, Marketing, Retail, Franchise, HR)
  • Country GMs / DTC Leads, In Country Marketing & retail teams
  • Global Sales Academy
  • APAC Sales Academy
  • Knowledge, Skills and Abilities :

  • Stakeholder management & Leadership exposure
  • Learning Management Experience (Design & execution)
  • Collaboration & Influencing
  • Training concept & delivery expertise
  • Field exposure / experience (Retail)
  • Commercial Astuteness
  • Mobile / Matrix Team management skills
  • Requisite Education and Experience / Minimum Qualifications :

  • Bachelor’s degree in Business, Learning and Development, Psychology, Human Resources or related field.
  • Minimum 5-8 years of experience in a retail or Consumer focused business, ideally for a good portion of this time in a learning role, or a business role where you held a strong learning and development accountability.
  • At least 2years of leadership experience.
  • Apply
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