Digital Business Analyst
We Got This Pte Ltd
Singapore, sg
4d ago

Job Information

Industry IT Services Salary 8000 City Singapore State / Province Singapore Zip / Postal Code 117438

Job Description

Your will be responsible for eliciting business needs and analysing business problems in order to

define and deploy digital solutions to address the needs of citizens, businesses and / or public

officers. You will work with development teams (outsourced / co-sourced / insourced) for the delivery

of defined digital solutions, and with Agency stakeholders in deploying the digital solutions.

In this role, you will work in a project team, in collaboration with Agency users, to :

  • Elicit, scope and manage the Agency’s business requirements
  • Apply appropriate human-centric tools and techniques, including plan, design and facilitate workshops, map service journeys, identify challenges and opportunities
  • Prioritise product backlog through rigorous information gathering and analysis with stakeholders, and contribute to the development of the Functional / Design specifications
  • Develop the business case and Tender Specifications
  • Evaluate and recommend digital solutions that best address the needs
  • Undertake sprint planning, write user stories and define acceptance criteria with stakeholders
  • Review testing and data conversion documents to verify that specifications are met
  • Drive smooth deployment, adoption and operations of the solution
  • Analyse impact of requested changes (Operations & Maintenance phase)
  • Work with developers to understand and troubleshoot technical problems, as needed (Operations & Maintenance phase)
  • Undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs (Operations & Maintenance phase)
  • Requirements

  • Degree or Diploma in Computer Science, Information Systems, Information / Infocomm
  • Technology, Computer or Electronics Engineering or related discipline
  • Minimum 5 years of business analyst working experience, candidates with more working
  • experience will be considered for a senior role
  • Participated in at least one full software or product development cycles, preferably using
  • Agile Methodology with past development experience
  • Proven experience in IT business analysis, application solutioning and design, and testing
  • Basic knowledge of Cloud, Data Analytics, Service Design / Design Thinking, Agile
  • Strong analytical, conceptualisation and problem solving skills
  • Excellent communication skills, both oral and written, with the ability to pitch ideas and
  • influence stakeholders
  • Advantageous to have :
  • Consulting experience

    Business Analysis certification (Certification of Competency in Business Analysis™

    CCBA®), Certified Business Analysis Professional™ (CBAP®)) or similar

    Knowledge of, or experience in implementing projects in at least one of the

    following areas (Data Analytics, Agile Methodologies, Internet and Mobile

    Technologies, Customer Relationship Management, Knowledge Management,

    Service Design, Business Process Reengineering (BPR))


    Benefits & Salary : Will be advised

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