The ICT Sales Manager / Sales Specialist is responsible to generate, maintain and further develop sales forecasts for allocated customer accounts or territory.
He / she is required to develop, manage and maintain strong account relationships jointly with Account teams with the customers.
Additionally, he / she is also expected to work cross-organisationally to coordinate pre-sales, professional services, and support resources to drive successful ICT infrastructure solutions for customers;
Manage assigned territory / accounts by nurturing business relationships with clients, understanding their business needs, and managing the sales process with an understanding of the client’s buying process;
Measure, monitor and manage accounts sales performance and provide updates to management;
Develop and execute the client account strategy that defines how we will help the client fulfil their business needs, grow and differentiate themselves;
Participate and coordinate the appropriate pre-sales, services and support resources to successfully deliver solutions to clients;
Responsible for driving revenue, profit and client satisfaction for your assigned accounts;
Negotiate and close terms and conditions of agreements to deliver win-win solution for our clients and represent the clients to communicate their needs to relevant departments in SingTel / NCS;
Work with the Account teams in a collaborative sales approach in engagements where opportunities for your product or solution are presented, establishing a strong team selling approach;
Develop and cultivate strong relationships with key decision makers in the market and partners in the ecosystem of your product or solution e.
g. Infrastructure Management & Solutions, Cyber Security, Cloud solutions and Managed Services.
Business development with ICT partners to further develop markets for Singtel / NCS
Creation of workshops with SingTel Account Management team as well as teams from ICT partners.
The ideal candidate should possess the following :
Degree in computer science / engineering or Business Admin
Minimum 5 years’ experience in IT related direct sales
Experience in IT infra, cyber security, Cloud Computing and Managed services