Management Trainee
3d ago
source : GrabJobs

Do you have passion for the F&B industry? Are you enthusiastic about working and supporting your team? We would love to hear from you!

Responsibilities :

General Customer Service

  • Maintain and uphold excellent service standard at all times;
  • Greeting and serving customers;
  • Manage customer’s feedback;
  • Maintain neat eating and serving areas;
  • Explain menu items to customers and make suggestions when necessary;
  • Maintain outlet inventory and replenish when needed;
  • Maintain good work flow between customers and operations;
  • Assist the Outlet Manager in daily restaurant’s operations;
  • Uphold customer service excellence, set good example for juniors;
  • Training of new staff;
  • Staff delegation and the breakdown of work roles;
  • Staff scheduling / rostering;
  • Improve customer satisfaction and sales;
  • Liaise with relevant departments and maintain meticulous and updated records of outlet cashflow
  • Any other ad hoc duties as assigned by The Management
  • Our ideal candidate should be...

  • Have min. 1 year previous experience working in the food-service industry in a supervisory role
  • Must be able to work a flexible schedule including shifts, weekends and public holidays.
  • Be dependable and punctual
  • Enthusiastic and keen to learn
  • Have a positive attitude; Able to create a warm and friendly atmosphere with a high level of energy and spirit.
  • Benefits Include :

  • Transport allowance / claim;
  • Sales incentive;
  • Overtime pay;
  • Referral incentive;
  • No MC incentive;
  • Staff discount;
  • Good career development;
  • Ability to move between brands;
  • Medical & dental benefits.
  • Job details :

  • 6 days work week
  • Weekly rotating shifts
  • Must be able to work weekends / PH
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