Cloud Economics Operations Manager - APJ
Singapore , SG
6d ago


Are you looking for a role that challenges both your creative skills and your analytical abilities? Do you love to create mechanisms that drive efficiency and accountability?

Do you like to make teams more effective and precise by taking existing processes and making them better? Can you convert bold ideas into structured, effective programs?

Amazon Web Services (AWS) is seeking an experienced Operations Leader to join its APJ Cloud Economics team to evaluate performance against goals, opportunities for optimization, and attainment vs.

forecast, utilizing various CRM tools (particularly QuickSight and Tableau) to derive well-vetted analysis, and develop deeper insight analysis as needed.

This person will drive the rhythm of business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics.

Additionally, you will support the day-to-day execution of the business, work on ad-hoc issues and provide reporting and insights to business leaders.

Role & Responsibilities

In this role, you will be a key member of the APJ Cloud Economics team, ensuring the business has the necessary information to operate and execute efficiently.

You will provide reporting and dashboards to enable informed and insightful business influencing decisions. You will analyze initiatives and processes and provide recommendations for improvement.

You will build scalable mechanisms to support business and program operation processes. You must be a strong oral and written communicator, enjoy diving deep into the data to find answers, and able to summarize the data into a logical analysis that ensures all stakeholders are informed.

Responsibilities include but not limited to :

  • Drive the evolution and enhancement of operations tools and applications, develop reporting systems / processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.
  • Independently lead work streams aimed at automation and enhancement for their immediate and broader business.
  • Manage the development of continuously-evolving forecast models and methodologies, supporting the quantitative analysis of the performance of our teams, customers, prospects, partners, markets, and products / services.
  • Develop relationships and partner with sales, finance, HR, sales operations, and other stakeholders to identify and address reporting issues.
  • Identify reporting issues, gaps in processes, and drive timely resolution.
  • Conduct ad-hoc analysis, and support related projects as needed.
  • Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.

  • Bachelor's degree in Business, Economics, Statistics, Engineering or a related field
  • 7+ years of experience in Sales Support, Programs Ops or similar role in a corporate environment supporting a global hi-tech or global system integrator organization
  • Experience defining, refining and implementing sales processes, procedures and policies
  • Financial, analytical and communication skills
  • Experience with Microsoft Office Suite and Salesforce required (extensive knowledge of Excel required)
  • Experience with use of data visualization platforms (e.g. Tableau, Quicksight, QlickView)
  • Experience in preparing and executing presentations of technical and business level data to both peers and leadership
  • Strong written and verbal communication skills, with a track record of presenting to senior management
  • Effective self-starter who excels in a lean and fast-paced organization

  • Financial advisory or management consulting experience is highly desired.
  • MBA or equivalent qualifications.
  • Technical understanding of cloud technologies, platforms, and solutions.
  • Ability to adapt to a fast-changing and evolving role
  • Understanding of cloud economics and / or experience working with cloud services
  • Have directly supported or had ownership of a program or line of business
  • Experience developing insights across various areas of customer-related data : financial, product, and marketing
  • Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

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