Guest Experience Leader
You Make It Great! Great Service, Great Hospitality.
At McDonald’s, every customer is unique and so is the way they want to be delighted. We are passionate about bringing smiles to customers and creating Feel Good Moments for everyone.
If you’re passionate about great service and hospitality, you’re going to be great here!
As a Guest Experience Leader, you will
Serve as the Hospitality Expert / Lead in the restaurant
Deliver exceptional in-store Feel Good experience at all times
Implement and execute Service Centric and Family Marketing initiatives and programmes
Exceed guest expectations by creating Feel Good Moments and turning them to lasting memories
We are looking for people who
Have at least 1-2 years of relevant customer service experience
Are confident and friendly, with a strong desire to connect and serve guests in a personable way
Are strong communicators who listen to guests’ needs and concerns
Act with initiative and are proactive in resolving customers’ concerns
Are open to working shift hours, weekends and public holidays