Position All Levels Investor Operations (TA) roles with MUFG Investor ServicesDepartmentTALocationSingaporeLocation CountryLegal EntityMUFG Fund Services (Singapore) Pte. Ltd.Core Responsibilities
Maintain investor register, including creation or review of statements and contract notes for fund activity
Process or Review Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents.
Completion of all checklists appropriate to each process.
Initiate or Review wire and account transfer transactions through various internet banking platforms to settle redemptions, subscription money movements etc.
Daily Reconciliation or Review of Cash Accounts.
Ensure all necessary reports required by Clients, Fund Managers or Distributors are dispatched, as required, accurately and timely.
Monitor daily work and plan workloads, ensuring all daily deadlines are being met
Respond to client, investor, and auditor queries promptly.
Maintain high quality service levels to clients and other departments within MUFG Fund Services with zero complaints.
Focus on continual improvement of service levels and client relationships.
Ensure projects allocated by Line Manager are completed in a timely & accurate fashion within deadlines set.
Ensure all department and regulatory procedures are fully adhered to for each task undertaken. This is especially important for Anti-Money Laundering.
Where required, manage and drive individual performance of all direct reports through regular one to one meetings and performance reviews as per company standards.
Willingness to work the hours necessary to meet client deliverables, a strong drive for results.
Provide cover for holidays and sick leave as required.
Excellent communication skills, both written and verbally, both internally on the team and externally to our clients and investors.
Any other ad-hoc task, as required.
Experience required will be role dependent.
Demonstrate an ability to work on his / her own and within a team and be willing to assist with any tasks when required.
Strong PC-based experience.
Excellent written and verbal communication skills when dealing with Clients, Investors, Management and demonstrate a diligent and methodical approach to tasks.
Preferred qualification in finance or a business-related area.
Candidates will be required to attend for interview, which may include conference calls with other office locations.