Head of Regional Operations, Asia Pacific
UTC Aerospace Systems
Singapore, Singapore
4d ago

Job Responsibilities

  • Oversee the overall operations within the region of responsibility;
  • Provide management and direction of the Project Management, Systems Delivery, and Managed Services teams;
  • Provide guidance for development of project schedule and budget and monitor project execution for compliance with defined strategic and financial targets and objectives;
  • Enforce standards of operations using project management tools and techniques, such as MS Project, critical path analysis, time recording systems and other systems to manage projects;
  • Support regional business growth and development activities by maintaining and expanding current customer relationships and developing opportunities with potential customers;
  • Nurture existing customer relationships by coordinating with assigned Sales management representatives to deliver timely responses to requests for support or add-on business;
  • Ensure quality of product and services delivery by developing and continually improving policies and procedures and maintaining project documentation in accordance with ISO guidelines;
  • Deliver projects on time and within defined scope and budget;
  • Coordinate responsibilities with other functional areas within other Collins Business Units and regions to insure synergy between the different operations team;
  • Participate in bid reviews and provide subject matter advice on bid or no-bid decisions for identified opportunities;
  • Organize and lead Project Status Review meetings and cost analysis with all stakeholders;
  • Accurate management of project planning and Estimated At Completion (EACs), vigilance over expenditure, invoicing and revenue recognition forecasts to meet / exceed the Annual Operating Plan goals of the business;
  • Ensure client engagements and obligations are fulfilled and delivered in a manner which meets / exceeds customer expectations;
  • Serve as escalation point for project delivery issues and operational support to the customer and / or internal stakeholders and address issues in a timely manner and / or escalate internally to ensure resolution;
  • Regular review of work processes, systems and human resources to improve any inefficiencies and streamline business operations while ensuring consistency of procedures across all regions;
  • Assisting with the negotiation of terms and conditions for customer and sub-contractor contracts;
  • Contribute to sales / marketing effort by being alert to new business opportunities, and assisting with related proposals, customer-
  • facing presentations, and other support of the sales process;
  • Administrative and personnel management duties for a team of direct reports;
  • Up to 70% business travel.
  • Qualifications

    Technical / Professional :

  • BS / BA degree in a Project Management discipline or equivalent.
  • Proven experience as a People Leader / Project Leader / Program Manager with a minimum of 15 years relevant work experience in an Airline / Airport environment
  • Advanced Microsoft Project and MS Office skills (Excel, Word, PowerPoint, etc.)
  • Experience in an operational environment
  • Experience in Financial Management
  • Adaptable to work in an ever-changing and demanding operational environment, including coordination with the overall global team
  • PMP or Prince2 qualification preferred
  • Proven track record of successful project delivery
  • People Management :

  • Possess demonstrated leadership of functional and project teams
  • Ability to meet cost, schedule, budget and operational goals
  • Excellent customer-oriented attitude
  • Strong organizational, communication (written and verbal) and administrative skills
  • Strong interpersonal skills
  • Location :
  • Singapore
  • Singapore
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