One of the fastest-growing companies in the world, WeWork focuses on more than just office space. We are on a quest to change the way we think about work and help shape the city of the future.
We are currently seeking a hands on Billing & Collections Manager to lead an equally talented team for our Pacific region.
With recent openings all over Southeast Asia and with further expansion in the pipeline, this is an opportunity to join us at the most exciting time!
This is a challenging high volume and fast paced role, and the candidate must be able to quickly and efficiently progress through day to day duties, whilst also planning ahead for new market growth.
The role will oversee eleven team members in various WeWork locations and will also work closely with and manage the performance of our offshore team.
The optimal candidate will have at least 5 years Billing and Collections experience in a supervisory or management capacity and have worked for a high growth organisation.
Role and Responsibilities
Responsible for maintaining and performing billing and collections for multiple buildings at WeWork Pacific region
Supervises billing staff, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions
Manage the billing process in full, giving direction to all team members on timeline and process each month
Project manage on-going process improvement initiatives and streamlining of the Accounts Receivables function
Hold regular performance and career development reviews with the team to further coach and lead them to achieve their full potential.
Team management experience
Ability to stay organized and complete all set tasks independently
Computer literate with a working knowledge of Excel and email platform (gmail)
Dynamic candidate who can pick up tasks quickly
5+ years of Billing / Collections or Customer facing experience
4 years degree or equivalent experience
Accounting focus a plus
Ability to effectively interact with Accounting and Senior Executives
Exceptional influencing and problem-solving skills
Flexible working in a fast-paced environment
Fluency in English and if can speak SEA language is a plus