We are seeking a high-performing Enterprise Account Executive to join our SEA team. As a key member of Zendesk's Enterprise sales team, you will provide sales leadership and creative direction on our most highly visible customers.
This is a chance to build the Platform experience at Zendesk!
As an Enterprise Account Executive, you love hunting for new opportunities and are able to close new accounts while maintaining existing ones.
You have a passion for building and maintaining broad relationships, developing and managing opportunities, and leading a team of extended resources within Zendesk.
You are a creative, out of the box thinker, able to articulate Zendesk’s platform vision. You can sell at the most strategic level and form a broad strategy for winning customer buy-in and implementation.
What you get to do :
Lead and develop a subset of our top Enterprise accounts
Create direct new business and expansion opportunities
Collaboratively develop specific GTM strategy and plan with larger Zendesk team
Develop detailed multi year account strategy and objectives aligned to a quarterly execution plan
Develop and nurture CXO relationships at assigned accounts
Identify and develop partner relationships to build a partner ecosystem working with Zendesk’s Channels and Alliances teams
Follow Zendesk sales process, tracking all critical activities and ensuring a deep understanding of the status of a deal at every stage of the process
Work with the Solution Architecture team to Influence product direction by facilitating structured industry forums for customer feedback to the product management, engineering and ISV teams
What you bring to the role
8+ years of Enterprise software selling experience; SaaS and CX experience strongly preferred
Successful record acquiring direct new business sales, Extensive experience selling into the China market
Experience selling to VP and C level executives at large Enterprises
Experience managing and closing complex sales-cycles using solution selling techniques
Consistent delivery and over-achieving against targets
Strong interpersonal and presentation skills
Outstanding verbal and written communication skills
Experience working in a dynamic, agile company and sales team
Willingness to travel
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers.
Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to fosterdiversity & inclusionin the workplace.
Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
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