Digital Effectiveness Manager_South-East Asia
1d ago

Company presentation

World leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with more than 67,000 employees and serves more than 3.

7 million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company’s activities since its creation in 1902.

Air Liquide’s ambition is to be the leader in its industry, delivering long-term performance and acting responsibly.

Entity and activity description

Air Liquide Industrial Services provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment.

At Air Liquide, we go beyond simply selling molecules of gases. We believe in learning our customers' businesses to provide them with true value.

We ask key questions and we listen. That dialogue continues throughout our relationship with our customers as we seek to contribute ideas to help them improve their operational processes, both business and manufacturing, while improving our own business process.

We commit ourselves to understand and fulfill our customers' requirements and expectations. We shall carry out our activities in a manner which :

Uses the ISO 9001 Quality Standard to verify the quality and continuous improvement of our policies, procedures, work instructions and management systems, and

Ensures that our products and services satisfy the highest standards, through the application of best practices

Missions and Responsibilities

Air Liquide is looking for a seasoned Digital Effectiveness Manager to join our team.

In this regional role which is based in Singapore the Digital Effectiveness Manager acts as a conduit through helping the business translate their needs and working together with the IT and digital team to identify, develop and deploy solutions.

This person will also continue to execute our digital road map, with the prime focus on driving adoption with our entities across South East Asia.

In addition to this the key day-to-day accountabilities include : (though are not limited to) :

  • Provide standard templates and methodology to express business needs, general specifications and building a business case
  • Single point of contact for general design, change Requests with business process owners to IT
  • Act as the project manager to deploy, execute and drive adoption on digital topics
  • Provide support and troubleshooting guidance and advice in the creation of various service level agreements
  • Competencies and Profile

    The right candidate will bring to the table at least 5 years of relevant experience in a role that has seen them deploy digital solutions and ensuring their success and uptake within the business.

    They are someone who quickly establishes credibility, as well as takes the time to understand the issues and challenges on ground that have stilfied adoption and either proposes innovative solutions and / or helps to break down, reiterate and sell the benefits.

    This person understands the inherent need to not only understand the business and how the programs being deployed will bring about the kind of change that is needed, but they also know the value of creating successful and sustainable relationships with key stakeholders and how this has a positive impact on the ultimate delivery of the road map.

    Leading by Influence is Key element of this role.

    We thank you for your interest in Air Liquide. Interested applicants are encouraged to send in a detailed resume, including reason for leaving for past employment.

    Please be informed that only shortlisted candidates would be notified.

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