Management Trainee with Growth Opportunities
2d ago
source : GrabJobs

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

  • Interact with guests for entertainment and rapport while garnering feedback for the growth of company.
  • Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.
  • Maintenance of Restaurant

  • Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.
  • Daily housekeeping to ensure highest quality of cleanliness.
  • Front of House

  • As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.
  • If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.
  • Language

  • Fluent in spoken and written English
  • Will be a bonus if candidate able to speak Mandarin / Korean
  • Experience

  • Fresh graduates may apply with relevant education
  • Preferably at least 1 year experience in customer service or F&B industry
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