Operations Executive (Contract)
Singapore, SG
4d ago
source : Glints

Responsibilities :

Represent Evolve MMA's brand and display thorough knowledge of Evolve MMA's products and services when dealing with potential and existing customers

Provide excellent customer service to potential and existing customers (front line)

Ensure Evolve MMA academy's operations run smoothly by coordinating between departments

Manage the overall standards of cleanliness, service experience, maintenance, class schedules and events of the academy, as well as, assist with administrative tasks as required

Pro-actively work on customer issues assigned via Evolve MMA’s internal systems

Investigate membership issues, including assistance with finance matters

Exercise multi-tasking skills when managing multiple systems and applications

Requirements :

Excellent communication skills written and verbal

Time management and problem-solving skills

Attention to detail

Ability to work independently and within a team

Able to work retail hours including weekends and public holiday

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