Customer Analytics Analyst
Sciente International
51 Changi Business Park Central 2,#09-06 The Signature, Singapore 486066
5d ago

We are seeking a Customer Management Analyst for an established, large financial institution.

Mandatory Skill(s)

  • Good customer service and interpersonal skills;
  • Meticulous, an eye-for details;
  • Able to work under pressure, handling any impromptu issue;
  • Good organization skills.
  • Desirable Skill(s)

  • Experience in Marketing and Sales.
  • Responsibilities

  • Own, develop and execute initiatives to meet customer segment objectives and targets for new bank account signups and drive main bank usage;
  • Work with various stakeholders such as tertiary institutions, merchants, as well as agencies in the planning and execution of various events;
  • Use data and customer insights to inform actions;
  • Identify and test new channels to meet objectives and targets;
  • Assist with new as well as existing acquisition campaigns and programs;
  • Involve in producing relevant collateral needed for events and campaigns;
  • Monitor, review results to improve upon future initiatives.
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