Senior Tech Sales & Support
Sabre
Singapore, SG
5d ago

Job Family : Sales

Operating in 29 markets across Asia Pacific, with over 2000 local staff, serving premium top blue-chip customers in the travel industry -

from travel agencies, airlines, hotels, car rentals and insurance providers. Sabre have grown our presence significantly over the years, in order to tap on the immense potential of the world’s fast growing region.

Sabre’s end-to-end technologies help create a differentiated portfolio of solutions and services driven by data and insights on how travel business operates in Asia Pacific.

We help our travel partners create better customer experiences, optimise business operations and enhance competitiveness.

As we continue to grow in the region, our people are AND will always be our biggest asset & investment, where we continue to bring together the best talent and help them achieve their own career aspirations in a truly global company.

Strategy :

  • Responsible for executing the strategic direction for how LGS Line of Business best supports, prioritizes, enables, and monitors the LGS commercial / sales opportunities.
  • Develops relationship with sales & account management teams to understand their needs and objectives and identifying ways to increase partnership, integration and mutual revenues with LGS.
  • Proactively identifies issues via root cause analysis that could impact the successful execution of the Commercial team’s success in key LGS opportunities and works proactively and cross functionally to size, prioritize and address.
  • Commercial :

  • Demonstrates a strong knowledge of current and proposed products and services and how to best position LGS within that suite of offerings for our customers and sales / commercial teams.
  • Defines sales opportunities based on the current and future LGS offerings, at a product, segment, geo, market and account level
  • Optimizes commercial agreements and drives new commercial initiatives to drive LGS.
  • Measures and monitors success of LGS sales with customers and the sales / commercial teams. Runs own analysis leveraging analytical skills (Excel, SQL) and / or existing reports.
  • Manages sales enablement and training activities in coordination with the Marketing and Product areas
  • Assists sales in customer presentations on an as needed basis, and provide field and remote support to sales and consulting teams in their engagements with customers
  • Provides guidance to the LGS teams to improve the services, products, content, offerings that the commercial sales team and customers need to be successful.
  • Provides competitor intelligence.

  • Has knowledge of Sabre business models, deal model and how to best leverage our products, services, content, technology and teams to maximize returns.
  • Collaboration :

  • Collaborates with Marketing, Sales Operations, and other relevant teams to define, implement, measure and track LGS commercial opportunities.
  • Coordinates across product, technology, marketing, agency sales and operations and other Sabre teams to drive performance.
  • Develops, interprets and implements a feedback loop from sales / commercial teams to various functions within the company to ensure needs are heard, requests are handled appropriately and in a timely manner.
  • Disclaimer : The duties and responsibilities described above is not a comprehensive list and additional tasks may be assigned to the employee from time to time.

    The scope of the job may change as necessitated by business requirements.

    Job Requirements

  • Bachelor's degree required
  • Minimum 5 years related experience preferred, with prior experience working with Travel Agencies and Sales Teams.
  • Has experience in (or with) sales & account management teams to drive initiatives forward and achieve financial targets
  • Has broad knowledge of the B2B travel distribution space, players, systems and disruptors. Knowledge of GDS insights is a plus.
  • Has exceptional communications skills, project / program management skills and customer presence
  • Has strong business and financial acumen - Strong analytical & commercial skills, with an ability to see patterns, be a fast thinker and good decision maker
  • Has a customer mindset and is solution-oriented
  • Has a keen ability to create clarity and focus amidst ambiguity while juggling multiple priorities
  • Has a keen eye to spot areas to improve efficiency and effectiveness
  • Has experience working for a fast paced, matrix driven global organization
  • Demonstrates an ability to work across various geographies and influence key stakeholders, partners
  • Has inherent curiosity, passion and is ambitious and driven to success.
  • Demonstrates an ability to remain calm under pressure and handle a demanding work load
  • Leads with a desire for action - is self-motivated to get things done and move things forward
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  • Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management.

    Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers.

    Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

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