GCG - Regional Data Governance Officer
Citigroup Inc
Singapore, Singapore, SGP
38d ago

Job Purpose :

Citi is a leading global financial services organization with presence in approx. 100 countries around the world.

Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products.

We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible.

For our ASIA Consumer (GCB) Business we are currently seeking highly motivated candidates to comprehensively support the ASIA GCB Data Governance office in execution of a regional, multi-

year Data Quality Governance Initiative and its allied projects.

The successful candidate must be able to work effectively across a diverse and vast organization that spans 17 countries in the Citi ASIA region, using excellent business knowledge, technical execution and communication skills to keep partners and stakeholders informed on progress and issues.

A proven track record of delivering multi-market projects in global financial sector and knowledge of data quality, the related systems and infrastructure are essential.

Job Background / Context :

In response to regulatory requirements, Citi developed a Data Quality Roadmap, due to be implemented by year-end 2021.

The purpose of this job specification is to describe the professional requirements with regards to the position of the ASIA GCB Data Governance Project Execution Data Officer, who will be responsible for driving the Data Quality Roadmap implementation in end-

to-end terms for the respective ASIA Consumer markets under the direction of the ASIA GCB Data Governance Office.

Position Summary :

  • Working within the GCB Global Data Governance Leaders and teams, this role will be responsible for supporting all execution aspects of the ASIA Data Governance office’s oversight into data, data systems, and process improvements.
  • The successful candidate will become a Subject Matter Expert and monitor the repository on the individual IMRs used by GCB Global Lines of Business, understanding the business processes, data lineage, data transformation, reporting, and ultimately how a business or data change feeds into business decisions and actions.
  • The incumbent will be supporting the Issue Management Resolution (IMR) program. This includes gatekeeping, triaging, technical development, cross functional validation, implementation, remediation and monitoring of fixes for Data quality defects identified under the IMR program.
  • Ensure timely closure of IMR and its fixes as these have significant financial, regulatory and auditory impact for the region.

  • Incumbent should become familiar with the IMR life cycle stages and support IMR process to track and monitor IMRs to identify data issues and to provide insights on identified issues as to how they might impact the data and business analysis.
  • Ensure SLAs are met for each of the IMR life stages that GCB data governance office is responsible for.

  • Work with Global Risk, Finance and Compliance stakeholders to ensure their data solutions defined for the IMR are met and data quality issues originating from Global Consumer business processes are remediated in support of Risk, Finance and Compliance objectives.
  • Collaborate with IT / BI teams on required Data Governance IT projects to ensure requirements are met and completed in a timely manner.
  • Implement data quality issue management and resolution processes to ensure data quality issues are identified, prioritized and remediated effectively and timely.
  • Ensure timely escalation of issues or IMRs that are at risk of meeting the resolution timeline.
  • Provide regular performance and status reports and presentations to the required stakeholders.
  • Provide Support to implement Data Governance policies and procedures covering Data Quality, Data Control, and Data Strategy.
  • Provide support to Asia Data Governance and Data Quality program and contribute to status meetings.
  • Qualifications

    The ideal candidate would meet the following requirements :

  • Minimum Bachelor’s Degree in any of the following disciplines : Computer Science, Management Information Systems, Engineering, Mathematics, Economics, Business
  • 5-8+ years of analytical work experience preferred, with a strong understanding of data, databases. Knowledge of Data tools (e.
  • g. SAS, SQL, Ab Initio, etc.) and data processing experience would be desirable

  • In-depth understanding and knowledge of business processes and system in the financial services industry
  • Intuitive with excellent interpersonal, time-management and multi-tasking skills
  • Strong MS PowerPoint and MS Excel skills
  • Ability to quickly grasp the business problem and nuances when put forth
  • Ability to quickly put together an execution plan and see it through till closure of the issue
  • Strong execution and implementation mindset and track record
  • Ability to work in a timely manner, remotely across different time zones and geographies with a willingness to be flexible till project issues are addressed and solved
  • Good communication skills are critical for the role the role expects someone who communicates clearly and frequently and someone who has the ability to work with country teams, technical analysts and non-
  • technical business leads to meet targets

  • People Manager, strong individual contributor and a team player who can work across functional teams
  • A strong collaborator with an execution focus having experience in collaborating with cross-functional teams
  • Minimum Bachelor’s Degree in any of the following disciplines : Computer Science, Management Information Systems, Engineering, Mathematics, Economics, Business
  • Advanced degree preferred. (Masters or above in fields including but not limited to : Information Systems, Economics, Statistics, Operations Research, Mathematics).
  • Good project management skills required
  • Strong technical understanding of data architecture, data quality and related technologies along with data quality management principles
  • Data quality business process improvement experience as it pertains to compliance and data quality initiatives
  • Ability to thrive in a dynamic and fast-paced environment
  • Experience in consumer / retail banking or financial services
  • Ability to think creatively to solve problem, and the ability to engage resources outside of their direct control to achieve objectives
  • Able to work well across multiple functional areas
  • Demonstrated ability to deal with ambiguity and to interface with internal and external resources to define requirements
  • Outstanding analytical and organizational skills with an attention to detail
  • Tenacity to identify the root cause of problems is essential
  • Willingness to pitch-in with other team members
  • Entrepreneurial spirit and the ability to objectively evaluate established business processes, policies and programs
  • Strong communication, presentation and influencing skills
  • Self-motivated professional with clear and strong can do approach
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