Head of E-Banking
15h ago
source : GrabJobs

Position Summary

  • Manage E-Banking services (areas of card businesses, ATMs and internet / mobile banking)
  • Responsible for marketing and upgrading process
  • Train staffs in the department
  • Responsibility

  • Responsible for planning, implementing and managing all the Bank’s Electronic Banking offerings
  • Evaluate project performance and effectiveness for the e-marketing projects pursued by the department
  • Support the functions of each department according to the needs of the work, such as; the collection of data, submission of a monthly report and coordinating with other departments
  • Develop and maintain electronic banking policies and procedures
  • Attend applicable vendor conferences and participate in periodic calls to discuss service issues
  • Train client services staff on proper back-office processing of electronic banking services
  • Assist with the sales and delivery of electronic banking services
  • Responsible in managing upgrades or changes to systems
  • Other duties as assigned
  • Requirements :

  • Able to relocate to respective cities (Laos)
  • Bachelor’s Degree or above (major : business administration, e-commerce, marketing or information technology and other related subjects)
  • At least 7 years of relevant work experience (eg. e-banking, e-commerce, information management) at reputable MNCs or top local companies
  • Familiar with banking services, market knowledge and trends, local regulatory requirements and with relevant experience
  • Familiar with MS Office software, such as MS Word, Excel and PowerPoint
  • Proficient in the English Language
  • Well versed in managing face-to-face or online communication services
  • Ability to analyze, express, communicate, organize, decide, innovate, and solve problems independently
  • Possesses initiative, analytical and is solution-driven
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