We are seeking a talented, driven, and highly analytical operations leader, with proven experience driving process improvement, team leadership, and delivering results, to join Amazon Singapore Operations team to launch a strategic initiative.
As a Manager of Business Operations, you will be responsible for small and agile teams. You and your team ensure that the workflow runs smoothly so that all customer wishes are met.
You will always focus on achieving our most important goals : safety, employee engagement, quality, customer experience, productivity, while driving constant improvement of our processes.
Cross-team coordination, project management and executive presentation skills are preferred. Although this is a supervisory position, it is still very much a hands-on role and you will be expected to be involved in the day-to-day operations.
This role is located in Singapore.
Responsibilities include but not limited to :
Managing delivery and fulfillment processes and analyses in a highly dynamic environment
Lead and manage a team of Associates in daily management of the site, including meetings, training sessions, assigning job duties, and communicating, within a fast-paced environment
Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
Drive safety programs and compliance to safety regulations to ensure a safe work environment and promote a positive health and safety culture
Proactively identify and lead process improvement initiatives and Lean tools
Develop operational expertise on processes and activities, ensuring that best practice is shared within the network.
Drive appropriate employee engagement programs for talent management and people development
Mentor, train and develop teammates for career progression and learning
A completed Bachelor’s Degree from an accredited university
Direct management experience for employees and their performance
Experience with performance metrics and process improvement (how, when, who)
Candidates must be flexible to work weekends and / or late nights regularly
Excellent written and verbal communication skills
Ability to organize and manage multiple tasks simultaneously
Ability to innovate and simplify current processes and practices.
Degree in Engineering or related field is a plus
MBA / MS and work experience in dedicated project management highly desired
Experience leading and interacting with cross-functional teams
Interest in long-term career development through assignments across the region.