Consignor Relations Manager
StyleTheory
Singapore, Singapore, SG
1d ago

Company Overview :

Style Theory is a Fashion-Technology company that is redefining Fashion Consumption. We believe that there is an inefficiency in the way we consume fashion in today's world, and are on a mission to provide a smarter solution.

We are currently Southeast Asia's largest and fastest growing Fashion Rental startup. Our core product is Fashion Rental Subscription using a “Netflix-for-Fashion†model, the first and only of its kind in the region.

Today, we are focused on building more products to improve Fashion Consumption and driving these solutions across the region.

Responsibilities :

  • Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty
  • Answer business sales inquiries with a well-established understanding of the company’s service
  • Making reasoned judgments that are logical and well-thought out. Not accepting all arguments and conclusions you are exposed to but rather having an attitude involving questioning such arguments and conclusion
  • Hit KPI and push for higher sales (increasing number of consigner's apparel)
  • Ensuring that consigners' needs are met and to be their voice within Style Theory
  • Complete day-to-day administrative work
  • Ad-hoc responsibilities to support the development and growth of apparel consignment vertical
  • Requirements :

  • Fluent in English (written and spoken). Strong communication and interpersonal skills
  • Relevant work experience in a customer-facing customer success, account management or strategic consulting organization
  • Goal obsessed - constantly thinking of new ideas and willingness to hustle in order to achieve targets
  • Able to work independently and takes initiative to improve processes / develop solution
  • Patient, empathetic, and a great sense of responsibility in problem-solving and representing the interests of customers
  • Technical aptitude and the ability to pick up new technology quickly. Familiar with Google-drive suite and Microsoft Office
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