Regional Operations - Payments (Data Analytics)
Shopee
Singapore, SG
4d ago

Job Description :

  • Drive initiatives to provide broader options for customers to transact within the platform, identify prominent payment channels in respective countries, and evaluate potential partnership from both business and technical perspectives
  • Collaborate with Product Development team to come up with high-level design (user flow) and sets of requirements for integration projects with third party payment gateways and service providers
  • Monitor and evaluate local operating processes / SOPs to optimize agent-level productivities, automate processes whenever possible, and eliminate non-value-adding activities
  • Assist local operating teams in troubleshooting problems and escalate issues to third party's management involved if necessary
  • Conduct audits on local finance operations team's payables and receivables to ensure accurate and in-time settlement to / from third party service providers
  • Develop and implement best practices / SOPs for finance reconciliation across the region
  • Requirements :

  • Degree in Business (Accounting), Computer Science, Engineering or relevant disciplines
  • Proficient in Python / SQL
  • Analytical, data-driven and detail oriented
  • Ability to independently lead projects and engage discussions with various internal & external stakeholders
  • Ability to communicate concepts and ideas to different stakeholders (written, verbal)
  • Project management skills
  • Proficient in Python and / or SQL is mandatory for fresh graduates
  • Experience in ecommerce operations is a plus
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