Associate Engineer
1d ago
source : GrabJobs
  • The candidate will be taught to support wide range of IT networks and systems infrastructure that delivery values of Data Centre and Network related services.
  • Installation responsibilities :

  • Support engineering team by deploying customer IT projects as well as backend infrastructures.
  • Perform hands on field installation and repair works including network equipment, servers, patch cables, etc under instruction from the team lead.
  • Coordinate and control field vendor works with regards to and not limited to cable plant, cross connect and its accessories.
  • Responsible in creating and updating technical documentation under the instruction from the team lead.
  • Operations responsibilities :

  • Identify underlying problem and sort through the possible issues. The candidate will be trained to diagnose and resolve common problems.
  • Escalate unresolved issues and work with team lead to support the escalated works.
  • Provide appropriate follow up and frequent updates to stakeholders.
  • Participate in 24*7 Operation standby roster
  • Qualifications / Requirements

  • Minimum Diploma in IT or Engineering field.
  • Minimum 1 - 3 years of relevant working experience.
  • IT installation and maintenance support experience is required.
  • Basic knowledge in networking, i.e. TCP / IP, IPv4, ping and traceroute.
  • Knowledge in telecommunication technologies and field engineering work.
  • Willing to gain new knowledge in our industry and products.
  • Microsoft Office (Outlook, Work and Excel)
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