Client Service Associate
Cynopsis Solutions Pte Ltd
Singapore, SG
2d ago
source : Glints

RESPONSIBILITIES

Provide day to day support of clients’ activities

Maintaining & complete the onboarding process with new client.

Provide relationship management by conducting regular client reviews

Active communication with important key stakeholders Sales Team & Development Team

Maintain and understand key processes and control requirement for all Cynopsis Solutions Product

Provide Business Continuity Planning and support

Understanding the lifecycle of a product defined by Cynopsis Solutions

Build and maintain contact with all new and existing clients to ensure high level of clients satisfaction

Keep abreast on Cynopsis Solutions development and advise customers accordingly

Ensure all customers’ request and actions are followed up diligently and on time

Provide quality service and customer satisfaction in all aspects of work

REQUIREMENTS

Diploma / Degree in any related fied

Fresh Graduates are welcome to apply

Excellent communication & interpersonal skills.

IT skills / programming knowledge is a plus

A Go-Getter person

Strong ability to connect with people.

Excellent Teamwork & Leadership Abilities

Interested applicant click on 'APPLY' or send updated resume to victor cynopsis.co

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