Company Overview :
Style Theory is a Fashion-Technology company offering a new way of life. We believe that there is an inefficiency in the way we consume fashion in today's world, and are on a mission to provide a smarter solution.
Job Summary :
We are looking for a storyteller with the creative genius, analytical skills and enthusiasm to join us in redefining fashion consumption in South East Asia.
As a CRM (Customer Relationship Management) Executive, you are a content strategist, creative writer and data enthusiast.
You must champion the voice of the customer and co-create authentic, personal user experiences that solve real problems.
A data-centric approach is key to meaningfully connect with users across various touch-points (E.g. Site, App) and communication channels (E.
g. Email, App Push Notifications, SMS). Your ability to transform analytical insights into creative content is what will turn users into loyal advocates for the brand.
You will do this by working closely with the CRM Manager to identify customer friction points and in turn create content, propositions and customer journeys that are intuitive, helpful and inspiring.
Your north star should be focused on customer acquisition and reactivation.
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