Product Manager
Sea Limited
Singapore
4d ago

Product Managers (SA) are responsible for overall technical operations of Sea products and delivery of application services.

As a part of the team. your goal is to maximize service uptime and provide superior user experience through coordination between teams, capacity planning and regular product reviewing, etc.

  • In charge of one or more products in Sea technical operations center to manage the overall technical operations
  • Gather a full picture of the product, spot problems and potential issues timely
  • Create product timeframes and plans, conduct periodic review and generate future enhancement plans
  • Drive and perform product capacity planning. Generate server utilization rate list. Forecast future server requests based on capacity and business increase speed, or make server downgrading and shrinkage plans.
  • Coordinate between various technical teams to ensure things are done in adherence to the deadlines given
  • Communicate with business department to gather information on new features, marketing campaigns and evaluate existing system’s ability to handle the extra requests generated by the events
  • Coordinate with teams in different regions for network optimisation / server preparation, etc.
  • Ensure each of business KPIs are well monitored with historical graphs and trigger alerts when KPI goes wrong
  • Maintain a good documentation of all aspects of the product
  • Bachelor’s degree or higher in Computer Science, Information Technology, Engineering or related discipline
  • Solid technical background, good understanding or hands-on experience in IT product management is a plus
  • Strong learning capabilities with an ability to absorb and learn massive technical knowledge within a short time frame
  • Strong communication and coordination skills
  • Strong logical thinking and open-minded, equipped with an insightful mind to discover problems and propose solutions
  • Able to adapt to a fast-paced environment with the ever-changing business development
  • Highly committed and extremely responsible for the things you do
  • Able to work under strong pressure and empowered to make timely decisions
  • Prior internship experience in project coordination or execution role is a plus, leadership experience in school clubs or external communities is a plus
  • Fresh graduates are welcome to apply
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