Product Managers (SA) are responsible for overall technical operations of Sea products and delivery of application services.
As a part of the team. your goal is to maximize service uptime and provide superior user experience through coordination between teams, capacity planning and regular product reviewing, etc.
In charge of one or more products in Sea technical operations center to manage the overall technical operations
Gather a full picture of the product, spot problems and potential issues timely
Create product timeframes and plans, conduct periodic review and generate future enhancement plans
Drive and perform product capacity planning. Generate server utilization rate list. Forecast future server requests based on capacity and business increase speed, or make server downgrading and shrinkage plans.
Coordinate between various technical teams to ensure things are done in adherence to the deadlines given
Communicate with business department to gather information on new features, marketing campaigns and evaluate existing system’s ability to handle the extra requests generated by the events
Coordinate with teams in different regions for network optimisation / server preparation, etc.
Ensure each of business KPIs are well monitored with historical graphs and trigger alerts when KPI goes wrong
Maintain a good documentation of all aspects of the product
Bachelor’s degree or higher in Computer Science, Information Technology, Engineering or related discipline
Solid technical background, good understanding or hands-on experience in IT product management is a plus
Strong learning capabilities with an ability to absorb and learn massive technical knowledge within a short time frame
Strong communication and coordination skills
Strong logical thinking and open-minded, equipped with an insightful mind to discover problems and propose solutions
Able to adapt to a fast-paced environment with the ever-changing business development
Highly committed and extremely responsible for the things you do
Able to work under strong pressure and empowered to make timely decisions
Prior internship experience in project coordination or execution role is a plus, leadership experience in school clubs or external communities is a plus
Fresh graduates are welcome to apply