Internship: Helpdesk Coordinator
4d ago
source : Wizbii

Helpdesk Coordinator

Integrated Facilities Management - Singapore

What this job involves :

Supporting communications across the board

In this role, you’ll work directly with the regional account manager and regional operations manager in supporting both domestic and regional communications strategies.

Your main task is to draft various communications pieces including interesting social media posts, general announcements and communications templates and ensure that these outputs are consistent across the region.

You’ll also assist in engaging our customers by developing satisfaction survey programmes, tracking feedback and generating monthly reports.

Bringing task management to front and centre

Are you a data expert? As the person in charge, you’ll oversee system data and ensure that the information is accurate and up to speed.

Likewise, you’ll make sure that tasks are properly assigned, and that tagging follows global convention. You’ll also report on task-related data and analysis on a monthly basis.

Aside from this, you’ll sit on top of tasks completions and any customer complaints.

Sound like you? To apply you need to be :

Experienced and customer-centric

You should have a degree or diploma in business administration, facilities or equivalent qualification, and over four years’ experience in a related field.

Likewise, strong customer skills and extensive experience in logistics management, international administration and data analysis may help you land this job.

Creative and strong-willed

You need to be highly creative to come up with engaging communications pieces across various media and platforms. You should also be a spoken and written communications pro, a multitasking hero and a master of poise under pressure.

Think you’re the one we’re looking for? Apply now and be part of our global family.

What we can do for you :

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.

We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

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