Sales Manager
5d ago

About Xchanging

Xchanging is a business process and technology services provider and integrator. Listed on the London Stock Exchange (LSE : XCH), we have over 8,500 employees in ten countries, providing services to customers in 48 countries.

We specialize in Insurance, Financial Services, Technology and Procurement, with processing skills and capabilities applicable to other vertical industry and market sectors.

We also provide IT outsourcing services which are applicable across industries. We have a ten-year track record of innovation and reliable delivery, and anticipating and responding to our customers' needs.

Our service quality is reflected in the industry awards and world-class certifications we receive.

We continue to expand the services we offer to customers globally by firmly establishing presence in the Asia Pacific, while continuing our growth in the UK and Continental Europe.

We achieved several BPO & IT outsourcing projects in Kuala Lumpur, Malaysia, China and Singapore with major customers in the private and public sectors.

We extend our capabilities and domain expertise towards delivering an integrated solution of technology and processing, offering the benefit of large scale standard services.

Key Accountabilities

  • Expected to identify prospective customers and penetrate new business opportunities to increase sales and business
  • Responsible for execution of sales strategies to exceed assigned targets
  • Monthly reporting of sales performance, action plans and customer issues
  • Skills / Experience / Qualifications required to perform the role

  • Bachelor's degree or higher preferred but not required
  • 3-5 years sales working experience; 2 years in IT Outsourcing sales or related field with proven track record of closing at least 1-2 major accounts in SEA (i.
  • e. Singapore, HK, Sydney, etc.), solution selling to IT Outsourcing and / or project consulting in SEA market

  • Sales experience in FSI industry - desirable
  • Hunter experience proven ability to open doors of opportunities with new customers or clients
  • BPO experience is an advantage not mandatory
  • Good communication skills in English (Written and Verbal) with ability to provide clear and concise technical documentation in plain English
  • Good analytical & interpersonal skills with good client relationship management
  • Ability to identify client / prospect needs and concerns and represent company's best interests
  • Ability to understand business issues and trends along with their industry and client implications
  • Ability to articulate advantages of services over those of competitors
  • Ability to analyze business needs of clients / prospects and determine related information technology requirements
  • Ability to develop persuasive and convincing communications that sway decision-makers
  • Ability to contribute to discussions about specific business opportunities and the potential risks and benefits of emerging technologies
  • Personal competencies : The Values

  • Our corporate culture is built on six pillars;
  • Customer focus
  • Innovation
  • Speed & Efficiency
  • Integrity
  • We take these values seriously. We live by them. We bring them to life in our customer relationships

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