IT Manager (SEA)
Ubisoft
Singapore, Singapore
3d ago
Job Description

The IT Manager (SEA) will be able to:

  • Represent regional employee-facing IT teams, systems and processes towards local, regional and world-wide stakeholders;
  • Understand and align the vision, objectives and needs of sites into a prioritized actionable IT strategy;
  • Build, maintain and track efficient IT budgets for all sites, teams and initiative under their scope;
  • Ensure the availability, security and overall health of the IT environments, infrastructure and systems;
  • Drive, maintain, track and continuously improve day-to-day IT operations in the region aligned with global KPI;
  • Maintain strong and productive relationships with local game development projects, regional teams and worldwide IT partners;
  • Maintain active participation in global IT and game operations to align and improve global IT standards;
  • Own and/or contribute to global IT initiatives relevant to the local business reality of each site;
  • Maintain and develop motivated and high performing teams aligned with the business reality of each site;

 

Skills and Knowledge:

 The IT manager will have

  • Excellent understanding of an enterprise IT ecosystem in a game development context;
  • Excellent sense of customer service in a technical support environment;
  • Excellent English skills (spoken and written);
  • Strong communication and social skills;
  • Strong team management and organizational skills;
  • Strong diagnostic, analytical and problem solving skills;
  • Strong leadership mindset and team building spirit;
  • Good understanding of video game development methodologies and processes;
  • Good understanding of application, workstation, server and network support processes;
  • Good knowledge of ITIL and industry standard IT support methodologies;
  • Good knowledge of IT Business Continuity and Disaster Recover concepts;
  • Ability to make quick business and technical decisions under pressure;
  • Ability to work effectively in a fast paced changing environment;
  • Familiarity with IT, gaming and overall tech industry’s news and trends;

Qualifications

  • Bachelor's degree in Computer Science, Information Systems or equivalent experience;
  • 8+ years of experience IT operations or technical operations;
  • 5+ years in a lead or management position;
  • Technical certifications an asset (CCNA/MCP/CompTia/etc);
  • ITIL certification an asset;


Additional Information

Perks

We realize it takes world-class people to make world-class games. Apart from a competitive compensation package and a culture that thrives on creativity and individuality, Ubisoft Singapore offers a wide variety of perks including performance based incentives, comprehensive health and benefit packages, tuition reimbursement, flexible working hours, and opportunities for career development and learning.

Next step

Are you excited about creating the unknown? Are you serious about fun? Do you constantly seek out learning opportunities? At Ubisoft Singapore, we are looking for talent who are solution-oriented problem solvers, creative yet open to collaborate, and team players who also thrive in bringing their A-game to work.  

If this sounds like you, shoot us your resume and we will invite you for a first chat to find out more about becoming an awesome addition to our team!

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