HRMS Specialist/Consultant
1d ago
source : GrabJobs

Products and Services Knowledge

  • Continuously and pro-actively, learn and be familiar with BIPO’s products, services and updates.
  • Act as the product expert for relevant enquiries from internal stakeholders and external clients
  • Client Services

  • Ensure client queries are handled promptly to ensure their proficiency with BIPO platform
  • Ensure proper handling of confidential client’s data
  • Project Implementation

  • Plan and ensure that the project is on schedule
  • Conduct requirement gathering
  • Setup the system in accordance to requirements
  • Ensure accurate, timely and compliant project delivery
  • Conduct system training
  • Work closely with global HRIS team and / or stakeholders to create necessary interfaces and ensures accurate data flow
  • Billing

  • Ensure timely billing of services rendered
  • Be responsible for the monthly recurring billing of the HRMS application
  • Responsibilities :

  • Be the payroll process and product expert
  • Ensure client’s proficiency with BIPO platform
  • Ensure high level of customers’ satisfactions
  • Ensure timely billings of services rendered
  • Assist in pre-sales outsourcing pitch to client
  • Attributes, Qualifications and Experience :

  • Passion for learning Information System Solutions
  • Disciplined individual who works systematically and with attention to details
  • Bachelor degree preferred
  • Work experience in IT industry an advantage
  • Entry-level candidates are welcomed
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