Business Operations Analyst
Singapore , SG
10h ago


At AWS Professional Services, we are building a global professional services team to work on enterprise customer engagements around the world, and to help our partners develop technical expertise and capacity supporting these customers.

To ensure the business scales with the highest financial acumen, we are hiring a Business Finance Operations Analyst. We’re looking for a leader that will take ownership and drive financial operations excellence in a dynamic global business environment.

It is expected the individual will ensure the team’s operations processes stay ahead of risks associated with growth in areas of process design, internal control effectiveness, system integration, and other relevant areas.

This role will require engagement and alignment with global business operations teams, finance operations, accounting, accounts receivable teams, and project managers.

The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with fundamental knowledge of accounting and financial management, experience with Order-To-Cash (OTC), strong relationship and strategic influencing skills, experience in large-scale change management across functions and geographies, and a pursuit for continuous improvement.

This individual must have a proven record of delivering results through strong program management skills, problem solving skills, financial process and system knowledge, and a passion for customer experience.

Key Responsibilities :

  • Own and deliver all financial transactions for Asia Pacific Professional Services including monthly billing, credit and rebills, reporting, invoicing, revenue and cost accruals
  • Develop, modify and maintain the operational and design effectiveness of financial operations process and controls
  • Coordinate with teams across Operations, IT, HR, Finance and Accounting to ensure that the Standard Operations Procedures are implemented and followed
  • Lead special projects to drive improvements across Professional Services Operations and partnering business teams
  • Support audits (monthly, quarterly, annually) across multiple systems to ensure audit ready end to end processes
  • Collaborate with the Business Operations Team and the Sales Operations Teams to track and report key performance indicators against annual, quarterly and monthly goals, by area.

  • Undergraduate Degree or equivalent experience
  • 5+ years of relevant financial experience
  • Experience with Oracle Financials and Business Intelligence
  • Experience in organizational and project management skills
  • Demonstrated interpersonal skills, including persuasive written and oral communication skills
  • Demonstrated ability to successfully manage multiple competing priorities simultaneously
  • Demonstrated ability to work as a team player in a fast paced dynamic environment

  • CPA preferred
  • Experience in tracking and working with end customers on accounts receivable issues
  • Experience with VMS / Procurement system
  • Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions.
  • Experience with complex problem-solving using Lean / Six Sigma techniques
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