Client Service Manager
Spire Research and Consulting Pte Ltd
Singapore, SG
4d ago

What we offer Development of all rounded abilities in each team member through good exposure to the entire range of research methodologies, project types, industries and countries

Promising career path with our talent management philosophy centered on promotion from within the organization

What to expectManagers will : Be dealing with pre-sales and post-sales activities

Responsible for consumer research business development and to achieve company's target

To outreach to new Client (non-Company's existing Client) for consumer research

Conducting secondary research and / or preliminary work and interacting with clients to understand the scope, timeline and budget of a project

Design and prepare proposal according to the client's objectives, presenting proposal to the client and making necessary follow-ups

Translate the client's research objectives and communicate it with the research and consulting team to ensure appropriate object execute, run and delivery

Maintaining communication from / to the clients, to manage client's expectations on the projects or to help resolve and raise problems faced by Research Consulting team

Manage Client portfolio and maintain the engagement with clients

Working closely with Research and Consulting team in project delivery, ensure all business objectives are covered and meet the agreed terms and expectations

Lead and communicate the final presentation to explain about the research findings, consultancy research and strategic recommendation

Maintain contact with clients for any follow ups regarding the assigned project

  • What we requireThe successful candidate should have the following attributes : Keen interest in business-oriented research and consulting;
  • Having strong Key Account Clients in consumer research; Have experience in similar job scope, Sales in Market Research Industry, Business Development for minimum 5 years;
  • Disciplined, able to work under pressure and to achieve sales target from 1

  • 5 billion to 2 billion within 3 months; Capable and having strong knowledge in consumer research industry; Have good interpersonal and communication skill;
  • Excellent command of English and the ability to work on Microsoft Office applications; Experience in developing, presenting proposals would be advantages;
  • Minimal 3 years experience in similar job scope; e

  • Business Development, CRM Manager, Account Manager, Sales Manager, etc. This is only for Consumer Research; Providing information on experience / portfolio in sales achievement in the past 3 years;
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