The primary responsibility of the Personal Banker is to provide advisory services to help our Citibanking customers to achieve their wealth accumulation and protection goals.
By utilizing effective needs-based-selling techniques to uncover customers’ needs, the Personal Banker will fulfill these needs and drive sales of various banking products such as deposits, unit trusts, bonds, treasury and insurance.
He / she will be at the forefront of the digital revolution in the banking industry. Leveraging on Citibank’s proprietary tools such as Portfolio Risk Evaluator and Total Wealth Advisor, the incumbent will have multiple avenues to deepen relationship with customers, be it face-to-face, over a call or through digital channels.
The incumbent will comply with Citibank's policies and procedures to ensure security of the bank and customer's assets. He / she will proactively seek to identify customer's needs, be effective at cross-selling and referring leads to the appropriate channels for follow-up.
He / she will full ownership of customer's request ensuring, complete customer satisfaction of problem resolution by being the customer point-of-contact for Citibank.
The ideal candidate will fit the following requirements :
At least a degree in Banking & Finance or relevant qualifications
CMFAS modules / certifications will have an added advantage
Relevant sales experience
Knowledge of sales and relationship building process
Self-driven individual who has passion to excel in sales
Good communication and interpersonal skills
Comfortable to deal with customers face-to-face
Committed to quality and service excellence
At Citi, we groom the leaders of today and tomorrow. Successful candidates will undergo comprehensive training on our products and will look forward to a competitive remuneration package and benefits.
Take the opportunity to embark on a challenging, fulfilling and rewarding career with one of the world's most respected financial institutions now.
Time Type : Full time
Citi is an equal opportunity and affirmative action employer.
Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.
Citigroup Inc. and its subsidiaries ("Citi ) invite all qualified interested applicants to apply for career opportunities.
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