Assistant Manager, Vocational Licence Services (1-year Temporary Contract)
Land Transport Authority
Singapore, SG
6d ago
source : Government of Singapore

Categories : Others

The Vocational Licence & Service Excellence Division manages applications, renewal and cancellations of Vocational Licences (VLs), which drivers are required to possess before driving a Public Service Vehicle.

You will be part of a dynamic team to support the operations and front-facing functions of the division, including playing a role in the rollout of digital services to enhance the convenience and service delivery to our drivers and stakeholders.

In the course of your work, you may also be required to attend to requests / appeals from the public and prepare submission papers to management.

You will also be tasked to devise, implement and review operational procedures and guidelines on projects, to enhance the efficiency of the team, as well as attend to any ad-hoc matters as assigned.

We are looking for suitable candidates to be part of the following teams :

1) Vocational Licence Ops (Applications & Renewal)

2) Appeals & Violations

Requirements :

  • Tertiary qualification in any discipline
  • At least 2 years of relevant working experience in a government agency
  • Resourceful with good communication and interpersonal skills
  • Strong writing skills and a good level of proficiency in English are required
  • Meticulous and organised, with an eye for detail
  • Knowledge on ISO procedures will be an advantage
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