Xchanging is a business process and technology services provider and integrator. Listed on the London Stock Exchange (LSE : XCH), we have over 8,500 employees in ten countries, providing services to customers in 48 countries.
We specialize in Insurance, Financial Services, Technology and Procurement, with processing skills and capabilities applicable to other vertical industry and market sectors.
We also provide IT outsourcing services which are applicable across industries. We have a ten-year track record of innovation and reliable delivery, and anticipating and responding to our customers' needs.
Our service quality is reflected in the industry awards and world-class certifications we receive.
We continue to expand the services we offer to customers globally by firmly establishing presence in the Asia Pacific, while continuing our growth in the UK and Continental Europe.
We achieved several BPO & IT outsourcing projects in Kuala Lumpur, Malaysia, China and Singapore with major customers in the private and public sectors.
We extend our capabilities and domain expertise towards delivering an integrated solution of technology and processing, offering the benefit of large scale standard services.
Role : Solution Architect - Real Estate
Design and development of architecture for all components of an application including tools and source systems integration, extraction, staging, cleansing and loading databases and data marts for reporting and analytics delivery
Solution conceptualization, development and client presentations
Identify pain-points in application deployment and maintenance processes and develop solutions to increase efficiency
Play a key technical leadership role in defining direction and implementing major transformation projects related to data warehouse and information reporting to senior management
Establish and main reference architecture, standards, guidelines and best practices
Work with multi-functional teams, conducts special projects, may manage technical departments
Analyses complex and new situations, anticipates potential problems or opportunities, assesses impacts or risks
Develops and implements innovative solutions; makes a contribution to "state of the art" in particular technology area
Understands future marketplace trends; influences business strategies to address future customer requirements; influences industry standards
Adapts approaches to negotiate with various partners resulting in common agreements
Influences others and organizations, including Executive Management; recognized as expert
Participates in development of long-range plans and technical product strategies
Activities impact customer satisfaction as well as product cost, reliability, manufacturability, serviceability, availability, function, and performance
Considerable latitude in responsibilities to define and decide on tools, processes, priorities and resources following general business unit directives.
Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses.
Responsible for overall functional program success along with technical team.
Skills / Experience / Qualifications required to perform the role
Degree Holder in Information Technology or any equivalent
A minimum of 6 to 12 years of experience
Strong technology background should be able to analyze technology trends and map to the industry
Experience with medium to large scale deals
Strong in real estate industry
Customer facing skills
Able to do customer presentations, create and drive workshops
Highly self-motivated and directed
Ability to absorb new ideas and concepts quickly
Good analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to present ideas in business-friendly and user-friendly language
Very strong customer service orientation
Excellent written, oral, interpersonal, and presentational skills
Experience working in a team-oriented, collaborative environment
Ability to research issues for quick end-user problem resolution
Ability to work as a team and guide the team if required.
Good technical documentation skills.
Ensure that the deliveries from the team members should meet the delivery schedule with optimum quality.
Ensure that the team follows the documentation needs defined the project plan.
Personal competencies : The Values
Our corporate culture is built on six pillars;
Speed & Efficiency
We take these values seriously. We live by them. We bring them to life in our customer relationships