Logistics Manager
Foodpanda
Singapore
6d ago

Do you love food and convenience put together? Then you just might love foodpanda.

foodpanda is the leading, on-demand food delivery company in Singapore, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a startup culture.

Role

As our Logistics Manager, you take full responsibility for fleet operations. You set up and optimise processes, while running day to day operations.

This role will be based in Singapore and will report into the Head of Logistics.

Responsibilities

  • Design and implement a help center
  • Develop an interactive training module to improve rider performance
  • Design, execute and automate a rider compliance framework
  • Own and improve on cash collection and rider equipment-related processes
  • Analyse and track KPIs to enhance customer and rider experience
  • Support commercial projects to provide operational guidance and resources
  • Optimise operations through innovation and process development to implement best practices
  • Supervise daily operations of support staff
  • Requirements

  • Bachelor’s degree in any discipline
  • At least 2 years of progressive experience in an operational role, preferably with a logistics background
  • Experience supervising teams
  • Proactive and ambitious to lead independent projects
  • Process oriented and data driven with knowledge in industrial best practices
  • Interest in operations for e-commerce
  • What we offer

  • Challenging and fulfilling steep learning curve
  • Vibrant, dynamic & international workplace
  • Periodic fun & engaging company events & team activities
  • Tasty Thursdays
  • Birthday Leave
  • Work Anniversar(ies) Leave
  • Opportunity to be a value-adding contributor to this fast-growing global company
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