Do you love food and convenience put together? Then you just might love foodpanda.
foodpanda is the leading, on-demand food delivery company in Singapore, bringing thousands of your best loved restaurants online into your home or office - fast! We’re all about bringing on the smartest folks as we continue to grow with an all hands on deck environment and hire those who can thrive in a startup culture.
As our Logistics Manager, you take full responsibility for fleet operations. You set up and optimise processes, while running day to day operations.
This role will be based in Singapore and will report into the Head of Logistics.
Design and implement a help center
Develop an interactive training module to improve rider performance
Design, execute and automate a rider compliance framework
Own and improve on cash collection and rider equipment-related processes
Analyse and track KPIs to enhance customer and rider experience
Support commercial projects to provide operational guidance and resources
Optimise operations through innovation and process development to implement best practices
Supervise daily operations of support staff
Bachelor’s degree in any discipline
At least 2 years of progressive experience in an operational role, preferably with a logistics background
Experience supervising teams
Proactive and ambitious to lead independent projects
Process oriented and data driven with knowledge in industrial best practices
Interest in operations for e-commerce
What we offer
Challenging and fulfilling steep learning curve
Vibrant, dynamic & international workplace
Periodic fun & engaging company events & team activities
Work Anniversar(ies) Leave
Opportunity to be a value-adding contributor to this fast-growing global company